Yes. You will receive your order via DHL Express. Shipments originate from Singapore and depart the atelier Monday through Friday.
Products on the store are marked either as "ships immediately" or "made to order" in the spec sheet on each product page. If your entire order is made up of the former, it will ship within 48 hours of your order. Conversely, if your order contains items that need to be made, it will ship within two weeks. Please order early if purchasing one of these items as a gift for a special occasion.
Shipping charges are directly based on the rates DHL and the postal service charge us, and will automatically be calculated at checkout based on the weight of your order. As a guideline, these are the usual prices and transit times we observe:
- shipments to the United States: from 15 USD; two to four days;
- shipments to Europe: from 14 EUR; two to three days;
- shipments to Asia: from 10 SGD; one to three days;
- shipments to Australia: from 15 AUD; two to four days.
Customs and duties are not included in our quoted shipping charges, and may be levied separately by your country's customs authorities. In addition, you may be charged an advancement fee by the courier for clearing your package and prepaying your duties. You are responsible for these duties and fees.
A phone number is required for all international orders, and your delivery will require a signature upon receipt. We strongly discourage the use of signature release on shipments and are unable to accept responsibility in the event such a package is lost or stolen.
If you are shipping to an APO/FPO address, DHL Express cannot ship to you; you will be offered registered airmail at checkout. Please note that packages sent via the postal service instead of DHL cannot be replaced in the case of loss or damage.